How We Help
NIIT offers an unmatched portfolio of customer education services for technology companies. We help technology companies in six key areas:
With a variety of ever-changing business models from free education bundles to partially or fully paid subscriptions, it is important for customer education to not just deliver results but also be profitable. Whatever the case may be, NIIT will collaborate with you to increase profitability and maximize revenue for your education business.
NIIT offers a range of partnering options and solutions – from simple arrangements that augment your existing teams to comprehensive partnerships where we become fully accountable and responsible for all delivery and operations and deliver an OPEX neutral education business to our clients with assured margins.
Elevate Customer Success
The success of any technology depends on the customers who use it. With NIIT’s wide-ranging customer education services, we deliver not just customer engagement, but also make education a direct contributor to customer success. We believe in strong relationships and work in partnership to deliver high quality to our technology customers, and with significant savings in costs and resources.
With our comprehensive suite of managed training services that span 40 countries, we can design, develop and deliver virtually any technology, customer education service, or solution, customized to the needs of the technology, audience, geographic distribution, regional requirements, and scale.
NIIT can tailor operations to a variety of business models from cost center to cost-recovery center or revenue/profit center. Whatever the approach, our focus is always on delivering the highest levels of service and operational excellence to our customers and their extended ecosystem.